How It Works: FAQs
There is no catch. We’re a customer service first company, and that’s what you’re paying for. We work hard to find the right car for you, saving you hours of online research, dealership visits, and time at the negotiating table.
For many clients, it’s between 1 – 5 days. We work on your schedule to get your new car when you want it. We can even help you special order a custom build in just 2-3 months or reserve an incoming car that meets your specifications
Services like TrueCar and Costco offer clients a pre-negotiated price off MSRP, but you will need to go to a dealership to negotiate the remainder of the transaction. Cartelligent® can get you the same pricing or lower—plus we negotiate the entirety of the deal, including lease or finance rates. Signing the paperwork at a Cartelligent® delivery center typically takes about 20 minutes, compared to four plus hours at most dealerships.
Our service is 100% guaranteed. If you decide not to work with us for any reason, just let us know, and we’ll refund your money in full.
No. We are experts at getting great prices on new cars, and we can often make buying or leasing a new car competitive to buying a near new or certified pre-owned car. Your Cartelligent® advisor can help you learn more about how a new car compares to a pre-owned vehicle.
Many customers save thousands of dollars off MSRP. We work together to make sure that you not only get a great price on the vehicle, but also on lease and finance rates, trade-in value and any additional products that make sense for you.
Our service requires a team of professionals, from sales to purchasing to delivery, dedicated to making it easy and enjoyable for you to get a great price on the car you want. We charge for the time that this takes, but our goal is always to save you at least our service price over what you might have negotiated yourself in addition to the time and stress we save.
We charge for our service when you decide to hire us to find the new car you want at a great price. This also allows us to maintain our below-market pricing by taking only serious buyers to dealerships.
Services like TrueCar and Costco are actually paid lead generation platforms for dealerships. They offer clients a pre-negotiated price off MSRP, but you will need to go to a dealership to negotiate the remainder of the transaction. Cartelligent can get you the same pricing or lower, plus we negotiate the entirety of the deal including lease or finance rates. Signing the paperwork at a Cartelligent delivery center typically takes about 20 minutes, compared to four plus hours at most dealerships.
Cartelligent Service FAQs
Yes. We help clients who are looking to lease, finance, or pay cash for their new car. We help you understand each option so that you can make an educated decision on which is best for you.
Cartelligent was founded in 2000 in Sausalito. We believed that we could create a better way to buy or lease any new car. Since then, we’ve grown throughout California—adding delivery centers in Walnut Creek, Menlo Park and Southern California. Throughout our history, we’ve remained true to our purpose to make car buying convenient and enjoyable for our clients.
Yes. We can search statewide inventory (and beyond) to find any existing or incoming cars that match your preferences. We can also help you special order the exact build you want.
No. We are experts at getting great prices on new cars and we can often make buying or leasing a new car competitive to buying a near new or certified pre-owned car. Your Cartelligent advisor can help you learn more about how a new car compares to a pre-owned vehicle.
No. At this time, we’re only able to work with clients who plan to register their new car in California.
Yes. We work with a number of foreign professionals and can help simplify the entire process to get you approved without a US credit history.
Yes. We can make you an offer for your trade in and simplify the process for you to get a great value for it. Our trade-in service is included with our Premium and Luxury service packages. It is also available as a stand alone service.
Yes. You can drop off your lease return when you pick up your new car. We’ll return your leased vehicle for you. Our lease return service is included with our Premium and Luxury service packages.
We can help you explore your options to get out of your lease early and make the transaction easy.