Client Experience: Mark Chow, Oakland

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Mark Chow, Senior Director of Sales for The Mark Company in San Francisco, recently purchased a new BMW 328i Convertible from our Sausalito office. We caught up with him to ask about his experience and how he’s enjoying his new car.

Q: How do you like your new BMW 3 Series?

A: I love it! It is so fun to drive. It’s the perfect car and the perfect size. I love being able to take the top down on a beautiful day. It makes me want to drive to Napa on a sunny day with the top down and just enjoy how it handles.

Q: How did you hear about Cartelligent?

A: I was referred by a personal friend who had used Cartelligent to buy his last car and had a great experience. When he told me about your car buying service I thought it sounded too good to be true, but he assured me it was the real thing.

Q: What made you decide to use Cartelligent?

A: I did my own online research before contacting Cartelligent and was frustrated by the lack of follow through. The sales people I reached out to weren’t responsive in getting back to me. I was also trying to decide between a few different models and I wanted some guidance in determining the best car for me. Aaron from the Sausalito office was amazing. He stayed on top of things, followed up and made the whole car buying process easy and convenient.

Q: What did you like best about working with Cartelligent?

A: How easy and stress-free the entire process was for me. Once I decided which model I wanted, Aaron took care of everything. I knew I wanted to lease the car and all I had to do was fill out a short online credit application and Cartelligent did the rest. I had the exact car I wanted within a few days.

Q: What surprised you the most about the Cartelligent car buying experience?

A: I was shocked at how little time it took. I spent a few minutes talking to Aaron about the 1 Series vs the 3 Series and the coupe vs the convertible, we kept in touch over email and then I picked up my BMW. I got there at 1:00 pm and I was on the road to meet some friends for lunch by 1:20.

Q: What would you tell a friend about us?

A: This is the best way to buy a new car.

No matter what kind of car you’re looking for, Cartelligent can help you get a great deal on exactly what you want. Call our team of car-buying experts at 888-427-4270 or start your new car search now to buy or lease a new car.

Customer Testimonials

Hear from our happy clients about their experiences

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“I can’t recommend this service enough. Cartelligent helped us in each step of the process, providing unbiased opinions, helpful information and valuable insights. Christian was wonderful and available to answer all our questions. The ROI of this service is very high.”

Gabriela Belo

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“Incredible service from start to finish. Ethan made what is typically a stressful experience into one of the most simple transactions I’ve had…Walked us through every step and made sure any features we wanted were taken care of and at the best price possible. I absolutely recommend taking advantage of this option when you are looking for your next car. “

Nick McCarthy

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“I cannot recommend Cartelligent and Ethan Sparrow enough. An excellent experience of buying a new car and selling my old one. So simple. All completed within four days. All of the paperwork simply completed and they were able to make a super deal on the price of my new car. Couldn’t be happier. This is a service that takes the anxiety out of car buying and selling while also saving you money. Hard to beat that!”

Robert Britton

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